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Privacy policy

Alyoune

Privacy Notice

Last Updated: 24/10/2025

Alyoune is owned and operated by ALYOUNE, LLC. This Privacy Policy describes how ALYOUNE LLC collects, uses, and shares personal information. This Privacy Policy applies to information we collect when you access or use our websites, mobile applications, and other online products and services (collectively, our “Services”), or when you otherwise interact with us, such as through our customer support channels or on social media pages.

We may change this Privacy Notice from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We may also provide you with additional notice (such as by adding a statement to the Services (defined above) or sending you a notification), such as in connection with making material changes to this Privacy Notice. We encourage you to review this Privacy Notice regularly to stay informed about our information practices and the choices available to you.

1. PERSONAL INFORMATION WE COLLECT

The categories of personal information we collect depend on how you interact with us. We collect information that you provide to us, automatically when you use our Services, and from other sources such as organizations.

A. Information You Provide to Us Directly

We collect information that you provide directly to us. For example, we collect information directly from you when you create an account, fill out a form, submit or post content through our Services, make a purchase, communicate with us via third-party platforms, participate in a contest or promotion, request customer support, or otherwise communicate with us. The types of information that we collect include name, email address, postal address, phone number, and any other information you chose to provide. Additionally, if you make a purchase, we work with a third-party payment processor to collect and process your payment information.

B. Information Collected Automatically

We collect certain information automatically when you interact with our Services, including:

  • Device and Usage Information. We collect information about how you access our Services, including data about the device and network you use to access the Services, such as your Internet protocol (IP) address, user settings, MAC address, mobile carrier, mobile advertising and other unique identifiers, browser or device information, your approximate location as derived from IP address, and Internet service provider. We also collect information regarding your activity on our Services, such as pages that you visit before, during, and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.
  • Transactional Information. When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
  • Information Collected by Cookies, Pixel Tags/Web Beacons, and Similar Tracking Technologies. We, as well as third parties that provide content, advertising, or other functionality on our Services, use tracking technologies such as cookies, pixel tags, local storage, and other technologies (“Technologies”) to collect information about your interaction with our Services. Cookies are small text files stored on your hard drive or in device memory that store preferences and facilitate and enhance your experience. Pixel tags (also known as “web beacons”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. See “Privacy Rights and Choices” below to understand your choices regarding these Technologies.

C. Information Collected from Other Sources

We obtain information from other sources. For example, we may collect information about you from other merchants that run on the ALYOUNE platform. We may also collect information about you from third-party services and organizations such as: identity verification services, financial services providers, data brokers, advertising networks, data analytics providers, or mailing list providers. This information may include identifiers such as real name, alias, postal address, or other similar identifiers, and inferences reflecting your consumer preferences, characteristics, and predispositions. Additionally, if applicable, if you create or log into your account with us through a third-party application, such as an app store, a third-party login service, or a social networking site, we will have access to certain information from that application, such as your name, birthday, and profile picture, in accordance with the authorization procedures determined by such application.

D. Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address or infer that you are interested in particular products based on your previous interactions with our Services.

E. SMS/TEXT MESSAGE OPT-IN INFORMATION

When you opt-in to receive SMS/text messages from ALYOUNE, we collect your mobile phone number solely for the purpose of sending you text messages as described in our Mobile Terms of Service.

Important: Your mobile phone number and SMS opt-in consent will NEVER be shared, sold, or rented to third parties for their marketing purposes. We do not share your mobile opt-in information with advertising partners, data brokers, or other companies outside of ALYOUNE LLC.

Your mobile phone number is only used by ALYOUNE LLC to:

  • Send you promotional text messages about our products and sales
  • Send you transactional messages (order updates, shipping notifications)
  • Provide customer service support via text

We may share your mobile phone number only with:

  • Our SMS service provider (for message delivery purposes only)
  • Our payment processor (for order verification purposes only)

These service providers are contractually prohibited from using your mobile phone number for any purpose other than providing services to ALYOUNE LLC, and they cannot share, sell, or use your information for their own marketing.

Your mobile opt-in consent is separate from other data collection practices described in this Privacy Policy. While we may share other types of personal information (such as email, browsing data, or purchase history) with advertising partners as described in Section 4, your mobile phone number and SMS opt-in status are protected and will not be included in any data sharing, sales, or targeted advertising activities.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to provide our Services and deliver the products you request, to customize your experience with us, and to improve and develop new products and services. We also use the information we collect to:

  • Communicate with you about products, services, and events offered by us, other merchants that operate on the ALYOUNE platform, and others (see the “Your Privacy Rights and Choices” section below for information about how to opt out of these communications at any time);
  • Evaluate potential acquisitions of new ALYOUNE merchants;
  • Monitor and analyze trends, usage, and activities in connection with our products and Services;
  • Target advertisements to you on third-party platforms and websites (for more information and to opt out, see the “Your Privacy Rights and Choices” section below);
  • Personalize the advertisements you see when you use our Services based on information provided by our advertising partners or by other merchants that operate on the ALYOUNE platform (for more information and to opt out, see the “Your Privacy Rights and Choices” section below);
  • Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
  • Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of ALYOUNE and others;
  • Comply with our legal and financial obligations; and
  • Carry out any other purpose described to you at the time the information was collected.

3. TARGETED ADVERTISING AND ANALYTICS

We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Service and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Service and other companies’ websites, and better understand your online activity. Some of our advertising partners enable us to translate your email address or phone number into an identifier that can’t be used to identify you personally. Our advertising partners then use that unique identifier to show ads that are more relevant to you across the web and in mobile apps. Some of the activities described in this section may constitute “targeted advertising,” “sharing,” or “selling” under some laws. To learn more about the choices available to you with respect to these practices, see below. You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance.

4. Disclosure Of Information

We disclose personal information in the following circumstances or as otherwise described in this policy:

Important Exception: We do NOT share, sell, or disclose mobile phone numbers or SMS opt-in consent information with third parties for marketing purposes. The disclosures described below do not include mobile phone numbers collected through SMS opt-in.

  • We may disclose personal information (excluding mobile phone numbers collected via SMS opt-in) with other merchants owned and operated by ALYOUNE LLC.
  • We disclose personal information with vendors that access information to perform work for us, such as companies that assist us with IT support, web hosting, SMS message delivery, payment processing, customer service, banking and legal services, insurance, and related services. These vendors are contractually obligated to protect your information and use it only for the specific services they provide to us.
  • If you provide a product review or otherwise share content on our Services, we disclose this information publicly/with other users of our Services.
  • We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
  • We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of ALYOUNE LLC, our users, the public, or others.
  • We disclose personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  • We disclose personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Personal information (excluding mobile phone numbers collected via SMS opt-in) is disclosed between and among ALYOUNE’s current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.
  • We disclose personal information with your consent or at your direction.

We also disclose aggregated or de-identified information that cannot reasonably be used to identify you.

5. YOUR PRIVACY RIGHTS AND CHOICES

  • Access, Correction, Deletion. You may have the right to (1) request to know more about and access your personal information, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information. To request access, correction, or deletion of your personal information, contact us as described in the Contact Us section below. To the extent applicable, you can also access, correct, or delete certain information stored within your online account in your account dashboard. We may verify your request by asking you to provide certain information about yourself or your recent interactions with us. Note that if we deny a request you make to access, delete, or correct your information, you may have the right to appeal our decision.
  • Opting out of Targeted Advertising, Sharing, and Sales. As described in the Targeted Advertising and Analytics section above, we process personal information to understand and improve your experience with our Services and to serve you advertisements on non-Acquired Brand properties. Some of these activities may be considered “sales” or “sharing” of your personal information or “targeted advertising” under the law that applies to you. You can also opt out of certain targeted advertising, sharing and sales by visiting our Services with a recognized universal choice signal enabled (such as the Global Privacy Control). Please note that, depending on which opt-out preference signal you use and whether you are logged into your account with us, our processing of the signal may be limited to the specific browser or device that you are using. You may need to renew your opt-out if you use a different browser or device to access our Services.
  • Non-discrimination. We will not discriminate against you for exercising your privacy rights.
  • Communication Preferences. You may opt out of receiving text messages or promotional emails from us by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
  • Other ALYOUNE Merchants. As described above, we disclose personal information to other merchants owned and operated by ALYOUNE so that they can send you promotional communications.
  • Mobile Push Notifications. With your permission, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
  • Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Service.

6. DATA RETENTION

We store personal data associated with your account for as long as your account remains active. For storefronts that offer accounts as a feature, if you close your account, we will delete your account data within 90 days; otherwise, we will delete your account data after two years of inactivity. We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Notice.

7. SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS

Important Note for SMS Subscribers: Mobile phone numbers and SMS opt-in consent are NOT included in any “sharing” or “selling” activities described in this section. We do not share or sell mobile phone numbers collected through SMS opt-in with advertising partners or any third parties.

If you are a California resident, California law requires us to disclose the following additional information with respect to our collection, use, and disclosure of personal information. If you are a California resident, this section applies to you.
We collect, and have collected in the previous 12 months, the following categories of personal information: identifiers; categories of personal information described in Cal. Civ. Code § 1798.80(e); commercial information; Internet or other electronic network activity information; and inferences drawn from any of the categories identified above. For more information about the data points we collect and the categories of sources of such collection, please see the Collection of Personal Information section above. We collect personal information for the business and commercial purposes described in the How We Use Your Information section above. In the preceding 12 months, we have disclosed personal information for the business and commercial purposes described in the Disclosure of Information section above and we have made disclosures for business purposes to the following categories of recipients:

Category of Personal InformationCategories of Recipients
Identifiers
  • Service providers
  • ALYOUNE Merchants
  • Advertising partners
Personal information categories listed in Cal. Civ. Code § 1798.80(e)
  • Service providers
  • ALYOUNE Merchants
Commercial information
  • Service providers
  • ALYOUNE Merchants
Internet or other electronic network activity
  • Service providers
  • ALYOUNE Merchants
  • Advertising partners
Professional or employment-related information
  • Service providers
  • ALYOUNE Merchants
Inferences drawn from other personal information to create a profile about a consumer
  • Service providers
  • ALYOUNE Merchants
  • Advertising partners

We “share” and “sell” personal information for the following commercial purposes: to advertise our and other ALYOUNE merchants’ products and services to you. We may share or sell the following categories of personal information to the following categories of third parties:

Category of Personal InformationCategories of Third Parties
Identifiers
  • Advertising partners
Internet or other electronic network activity
  • Advertising partners
Inferences drawn from other personal information to create a profile about a consumer
  • Advertising partners

Additional Privacy Rights for California Residents

You have the right to opt out of sharing and sales at any time. We do not knowingly sell or share personal information about consumers under the age of 16. Please see the Your Privacy Rights and Choices section above for more information about your privacy rights and how to exercise them.

8. SUPPLEMENTAL NOTICE FOR NEVADA RESIDENTS

If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A. If you have any questions, please contact us as set forth below.

9. CHILDREN’S INFORMATION

The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us as described in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account if applicable.

10. OTHER PROVISIONS

Third-Party Websites/Applications. The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

Mobile Terms of Service

ALYOUNE LLC

The ALYOUNE LLC mobile message service (the “Service”) is operated by ALYOUNE LLC (“ALYOUNE LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to ALYOUNE LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of ALYOUNE LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with ALYOUNE LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +1(832) 852-3815 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other ALYOUNE LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +1(832) 852-3815 or email [email protected].

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

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